FAQs

Here are all the answers to your most frequently asked flooring questions, provided by the Wayne’s Flooring Outlet experts.

Don’t see the answer you’re looking for? Please fill out our contact form and submit your question. 

No, we sell discounted flooring products and materials only.

We are happy to recommend independent Hawaii licensed installers to assist with your home renovation project.  We are happy to work with any installer that you choose. 

We are not responsible for the installer hired by the customer. It is the customer’s responsibility to vet their installer choices. 

No membership or Hawaii contractor license is required to shop at Wayne’s Flooring Outlet. Feel free to stop by our showroom to browse through our warehouse full of discounted Hawaii flooring – Get directions and our hours of operation here.

If you are a licensed contractor, subscribe to our  Hawaii Contractor E-newsletter to receive contractor exclusive flooring specials and updates.

We are more than happy to help! Have your contractor give you a shopping list of flooring materials you need and let our Hawaii flooring experts handle the rest. Our team will help you to select what you might need to complete your home improvement project.

If the material is locally stock, we can have it ready for pick up at our warehouse or for curbside delivery within one business day. 

Yes, we do! We have a huge room full of remnant carpet, vinyl, and other flooring materials in a variety of sizes and colors. We also offer cutting and binding (sew the edges) for most remnant pieces – just ask our friendly flooring experts for more information.

Please allow three days for binding services.

Wayne’s Flooring Outlet currently has a huge inventory of area rugs available in multiple colors, sizes, and styles for you to choose from. Stop by our showroom today and talk to our Hawaii flooring experts to help you find the perfect one.

Absolutely!  Just bring us a copy of our competitor’s quote for the same product, and we will meet or beat the price every time.  However, the price match does not apply to closeout materials.

We do offer binding (sewn edges) on almost all of the carpets that we sell.  Please allow three business days for binding services.

We do not bind carpet from other suppliers.

Yes, everything we sell has a warranty through the manufacturer. We are more than happy to provide you with the warranty information upon purchase.

The warranties do not apply to remnants and products on clearance. 

Yes, we offer curbside delivery Island wide. Contact us for more details. 

Yes, we have a large selection of flooring installation supplies for commercial and residential projects available for same-day pickup. Stop on by today at our showroom in Salt Lake and let our flooring team help you find what you need.

Not a problem! We have a huge inventory of locally stocked, discounted carpet and flooring products available for same-day pickup.  Bring your shopping list in to our showroom and our Hawaii flooring specialists will get you squared away, same-day! 

Yes, we have a large variety of discounted commercial carpet and carpet tiles locally stock and ready to go!

Typically, it takes about 4-6 weeks for a special order material to arrive once an order is placed.

We accept returns on new and unopened boxes of materials within 30 days of purchase.

We do not accept returns on special order goods, custom cuts of carpet and vinyl, opened boxes and used materials.  A re-stocking fee may apply to all returns. Please see contact us for more details.

Hawaii Contractors

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